Refund policy
30-Day Money-Back Guarantee
We want you to give Jinglegs as a gift with zero risk. If they don't fit or he doesn't love them, we refund 100% of what you paid for the product.
- 30 days from the day you receive your order, on every purchase.
- 60 days if your order included the Extended 60-Day Guarantee.
How to request a refund
- Email us at jinglegscontact@gmail.com within your guarantee period and include your order number.
- Tell us in one line what happened and attach photos and/or a short video of the pajama pants.
- We review your request and reply within 2 business days.
Conditions
- The pajama pants must be unworn, unwashed and in their original packaging.
- To approve the refund we will ask for photos and/or a video of the product and its packaging.
- You don't need to send the product back or pay any return shipping.
Refund timing
Refunds go back to the same payment method you used. Once approved, the money usually appears in your account within 5 to 10 business days, depending on your bank or card.
Damaged or wrong items
If your order arrives damaged, with a defect or in the wrong size, email us with photos within 7 days of delivery and we will send a replacement or a full refund, whichever you prefer.
Order cancellations
You can cancel your order for a full refund before it ships. Email us as soon as possible with your order number.